Frequently Asked Questions
we know that choosing a car hire company can be a difficult process, there's a lot of choice and a lot of variables involved. It doesn't matter whether you've used our website before or if this is the first time you've visited us, we want to help you have a great car rental experience
Below you'll find answers to some of the most frequently asked questions about car rental in Edinburgh and the Lothians. If we've not answered your question below then please contact us
and we'll do our best to help you.
Edinburgh Car Rental FAQs
Here are the answers to some commonly asked questions about car rental in Edinburgh.
What is included with my car rental in Edinburgh?
The rates that are quoted on EdinburghRentalCar.co.uk
, in the majority of cases, include insurance coverage which helps to protect you in the event of an accident, theft of the car and from personal liability. Our suppliers normally include any charges for premium rental locations such as Edinburgh Airport along with all VAT and taxes. You'll usually get an unlimited mileage allowance for the car, unless otherwise specified, and will benefit from knowing that the car will be covered by breakdown assistance in the event of a problem with the vehicle. It is important to check exactly what is included with the vehicle before making a booking as this can vary depending upon car category, the supplier and your chosen car hire location. Regardless, insurance excesses will apply just like any standard car insurance policy although waivers are normally available too. You will be able to see what is included with your preferred car when you get to the reservation stage.
What types of car do you provide?
We offer a vast selection of cars to suit the different requirements of our customers. Take a look at our car categories
page to see further information about the cars that are available for you to rent in Edinburgh.
What age will I have to be to hire a car in Edinburgh?
The minimum age for hiring a car is 21 years old. However, the majority of car categories will only be available to those who are aged over 25. At some rental locations, a young driver fee may be applied to drivers who are aged between 21 and 24 years old (on average this is around £10 per day), this will be noted at time of booking and is normally payable when you collect the car. Whilst we make every effort to offer appropriate vehicles during our search process, even including an age verification, it is very important that you double check with your chosen rental supplier if you are under 25 years of age.
Where can I collect and drop off my rental car?
We offer car hire at a wide range of places around Edinburgh and the Lothians including the airport, Waverley railway station and city centre locations. When you begin your car rental search you'll be presented with a list of pick up and drop off options in Edinburgh.
Who provides your vehicles?
We work with local businesses, online brokers and of course the well known car rental brands in Edinburgh which includes Alamo, Avis, Enterprise, Europcar, Hertz, Thrifty and others to guarantee rental car availability and offer the best possible range of car sizes and specifications. The vehicles on their fleets include Audis, BMWs, Chevrolets, Fords, Hyundais, Vauxhalls and Volkswagens amongst others.
Where can I find the opening hours of a location?
Opening hours will vary between different car hire locations in Edinburgh. When you carry out a car hire search
you are able to specify your preferred times for pick up and drop off of the vehicle and only locations that are open at those times will be displayed. You will also be able to find the opening hours of a specific location during the booking process. Generally, airport based locations are open for the longest amount of time during the day, if not operating 24 hours.
When does my payment get taken?
In most cases your chosen car hire company will take a deposit to reserve your vehicle with the balance being payable upon collection. If you are making an early booking you may be able to get a discount by paying the full amount up front. All of the suppliers listed on our website accept any major credit or debit card for payment.
What do I need to bring when I collect my rental car?
The majority of car hire companies in Edinburgh will ask that you bring your full driving licence (both photocard and paper part if you have a new style licence) along with a minimum of two forms of identification which must show your current address and another form of photographic identification (example - two utility bills and your passport). You must also bring a valid credit or debit card which will be used to pay for and take a deposit for the car when you collect it. We advise that you check with your chosen car rental company as exact policies can vary.
Will I be able to have an additional driver?
Yes, the majority of our Edinburgh car rental suppliers will allow you to have an additional driver added to the vehicle. In most cases you will be able to do this when you make the booking on their website. If you forgot to do this at the time of booking don't panic as you will be able to add extra drivers at the rental desk when you collect the vehicle.
Is it possible to rent a satellite navigation system with my car?
Yes, the majority of car hire companies in Edinburgh will be able to supply you with a sat nav. You will find that most suppliers will offer this as an option during the time of booking but you should also be able to add a satellite navigation system at the rental desk when you collect your car.
I am renting a car for business, can you give me a VAT invoice?
The car rental company that you choose will be able to provide you with a VAT invoice and/or receipt when you go to collect your vehicle. Normally it will be included within the standard paperwork that you will need to complete at time of collection.